How quickly can we get this running for our business?
Most UK businesses are fully operational within 2-4 business days. We handle everything—from setup to ongoing management—so you don't need to worry about any technical details.
Will this work with our existing phone system?
Absolutely. We'll provide you with a dedicated UK phone number, and you simply forward your existing number to our AI service. It's that straightforward.
Do we get notified about calls?
Yes, you'll receive detailed email summaries of every call, including caller information and any actions taken, so you're always informed about your business enquiries.
What happens if the AI can't handle a complex enquiry?
The system will seamlessly transfer difficult calls to you while ensuring all caller details are captured first, so you have full context when you speak to them.
Is this suitable for regulated UK businesses?
Yes, our service is fully compliant with UK data protection laws, including the GDPR, as well as industry-specific regulations for the legal, financial, and healthcare sectors.
How does the AI continue to improve?
The system learns from each interaction and receives regular updates from our team to ensure it stays current with UK business practices and terminology.
What's included in the monthly service?
Everything you need: AI answering service, custom UK business scripts, phone system integration, call summaries, ongoing support, and regular service updates.
Can it book appointments into our existing diary system?
Yes, we integrate with popular UK business tools and can automatically schedule appointments directly into your calendar system.
What if we're not satisfied with the service?
We offer flexible terms with just 30 days' notice required for cancellation. No long-term contracts or commitments.
How many calls can it handle simultaneously?
The system can manage unlimited concurrent calls, so you'll never have engaged tones or missed opportunities during busy periods.
Will our clients realise they're speaking to AI?
Most callers don't notice—the conversation flows naturally and professionally, maintaining your business's reputation for excellent customer service.
Which types of UK businesses do you work with?
We serve all sectors, including legal practices, accounting firms, construction companies, consultancies, medical practices, estate agents, and many more across England, Scotland, Wales, and Northern Ireland.
